Virginia lemon law
Discover exactly what is in the Virginia lemon law...
The Virginia lemon law
is applicable to personal cars, pickups, panel trucks, motorcycles, self-propelled
motorized chassis of motor homes, mopeds, demonstrators and lease-purchased
vehicles.
A Virginia car owner trying to make a case that he has bought a lemon must have
made 3 repair attempts, had 30 calendar days out of service, or 1 serious safety
defect with a repair attempt in the 18 months since purchasing the vehicle.
But first, check out our summary
of lemon laws to understand their benefits.
Here is the Virginia lemon law in its entirety:
Virginia Lemon Law
Title 59.1, Chapter 17.3, §59.1-207.9 - §59.1-207.16
§ 59.1-207.9
This chapter may be cited as the Virginia Motor Vehicle Warranty Enforcement
Act.
(1984, c. 773.)
§ 59.1-207.10
The General Assembly recognizes that a motor vehicle is a major consumer purchase,
and there is no doubt that a defective motor vehicle creates a hardship for
the consumer. It is the intent of the General Assembly that a good faith motor
vehicle warranty complaint by a consumer should be resolved by the manufacturer,
or its agent, within a specified period of time. It is further the intent of
the General Assembly to provide the statutory procedures whereby a consumer
may receive a replacement motor vehicle, or a full refund, for a motor vehicle
which cannot be brought into conformity with the express warranty issued by
the manufacturer. However, nothing in this chapter shall in any way limit the
rights or remedies which are otherwise available to a consumer under any other
law.
(1984, c. 773.)
§ 59.1-207.11
As used in this chapter, the following terms shall have the following meanings:
"Collateral charges" means any sales-related charges including but
not limited to sales tax, license fees, registration fees, title fees, finance
charges and interest, transportation charges, dealer preparation charges or
any other charges for service contracts, undercoating, rust proofing or installed
options, not recoverable from a third party.
"Comparable motor vehicle" means a motor vehicle that is identical
or reasonably equivalent to the motor vehicle to be replaced, as the motor vehicle
to be replaced existed at the time of purchase with an offset from this value
for a reasonable allowance for its use.
"Consumer" means the purchaser, other than for purposes of resale,
of a motor vehicle used in substantial part for personal, family, or household
purposes, and any person to whom such motor vehicle is transferred for the same
purposes during the duration of any warranty applicable to such motor vehicle,
and any other person entitled by the terms of such warranty to enforce the obligations
of the warranty.
"Incidental damages" shall have the same meaning as provided in §
8.2-715.
"Lemon law rights period" means the period ending eighteen months
after the date of the original delivery to the consumer of a new motor vehicle.
This shall be the period during which the consumer can report any nonconformity
to the manufacturer and pursue any rights provided for under this chapter.
"Lien" means a security interest in a motor vehicle.
"Lienholder" means a person, partnership, association, corporation
or entity with a security interest in a motor vehicle pursuant to a lien.
"Manufacturer" means a person, partnership, association, corporation
or entity engaged in the business of manufacturing or assembling motor vehicles,
or of distributing motor vehicles to motor vehicle dealers.
"Manufacturer's express warranty" means the written warranty, so labeled,
of the manufacturer of a new automobile, including any terms or conditions precedent
to the enforcement of obligations under that warranty.
"Motor vehicle" means only passenger cars, pickup or panel trucks,
motorcycles, self-propelled motorized chassis of motor homes and mopeds as those
terms are defined in § 46.2-100 and demonstrators or lease purchase vehicles
with which a warranty was issued.
"Motor vehicle dealer" shall have the same meaning as provided in
§ 46.2-1500.
"Nonconformity" means a failure to conform with a warranty, a defect
or a condition, including those that do not affect the driveability of the vehicle,
which significantly impairs the use, market value, or safety of a motor vehicle.
"Notify" or "notification" means that the manufacturer shall
be deemed to have been notified under this chapter if a written complaint of
the defect or defects has been mailed to it or it has responded to the consumer
in writing regarding a complaint, or a factory representative has either inspected
the vehicle or met with the consumer or an authorized dealer regarding the nonconformity.
"Reasonable allowance for use" shall not exceed one-half of the amount
allowed per mile by the Internal Revenue Service, as provided by regulation,
revenue procedure, or revenue ruling promulgated pursuant to § 162 of the
Internal Revenue Code, for use of a personal vehicle for business purposes,
plus an amount to account for any loss to the fair market value of the vehicle
resulting from damage beyond normal wear and tear, unless the damage resulted
from nonconformity to any warranty.
"Serious safety defect" means a life-threatening malfunction or nonconformity
that impedes the consumer's ability to control or operate the new motor vehicle
for ordinary use or reasonable intended purposes or creates a risk of fire or
explosion.
"Significant impairment" means to render the new motor vehicle unfit,
unreliable or unsafe for ordinary use or reasonable intended purposes.
"Warranty" means any implied warranty or any written warranty of the
manufacturer, or any affirmations of fact or promise made by the manufacturer
in connection with the sale of a motor vehicle that become part of the basis
of the bargain. The term "warranty" pertains to the obligations of
the manufacturer in relation to materials, workmanship, and fitness of a motor
vehicle for ordinary use or reasonable intended purposes throughout the duration
of the lemon law rights period as defined under this section.
(1984, c. 773; 1988, c. 603; 1990, c. 772; 1998, c. 671.)
§ 59.1-207.12
Conformity to all warranties
If a new motor vehicle does not conform to all warranties, and the consumer
reports the nonconformity to the manufacturer, its agents, or its authorized
dealer during the manufacturer's warranty period, the manufacturer, its agent
or its authorized dealer shall make such repairs as are necessary to conform
the vehicle to such warranties, notwithstanding the fact that such repairs are
made after the expiration of such manufacturer's warranty period.
(1984, c. 773; 1988, c. 603.)
§ 59.1-207.13
Nonconformity of motor vehicles
A. If the manufacturer, its agents or authorized dealers do not conform the
motor vehicle to any applicable warranty by repairing or correcting any defect
or condition, including those that do not affect the driveability of the vehicle,
which significantly impairs the use, market value, or safety of the motor vehicle
to the consumer after a reasonable number of attempts during the lemon law rights
period, the manufacturer shall:
1. Replace the motor vehicle with a comparable motor vehicle acceptable to the
consumer, or
2. Accept return of the motor vehicle and refund to the consumer and any lienholder
as their interest may appear the full purchase price, including all collateral
charges, incidental damages, less a reasonable allowance for the consumer's
use of the vehicle up to the date of the first notice of nonconformity that
is given to the manufacturer, its agents or authorized dealer. The consumer
shall have the unconditional right to choose a refund rather than a replacement
vehicle and to drive the motor vehicle until he receives either the replacement
vehicle or the refund. The subtraction of a reasonable allowance for use shall
apply to either a replacement or refund of the motor vehicle. Mileage, expenses,
and reasonable loss of use necessitated by attempts to conform such motor vehicle
to the express warranty may be recovered by the consumer.
B. It shall be presumed that a reasonable number of attempts have been undertaken
to conform a motor vehicle to any warranty and that the motor vehicle is significantly
impaired if during the period of eighteen months following the date of original
delivery of the motor vehicle to the consumer either:
1. The same nonconformity has been subject to repair three or more times by
the manufacturer, its agents or its authorized dealers and the same nonconformity
continues to exist;
2. The nonconformity is a serious safety defect and has been subject to repair
one or more times by the manufacturer, its agent or its authorized dealer and
the same nonconformity continues to exist; or
3. The motor vehicle is out of service due to repair for a cumulative total
of thirty calendar days, unless such repairs could not be performed because
of conditions beyond the control of the manufacturer, its agents or authorized
dealers, including war, invasion, strike, fire, flood or other natural disasters.
C. The lemon law rights period shall be extended if the manufacturer has been
notified but the nonconformity has not been effectively repaired by the manufacturer,
or its agent, by the expiration of the lemon law rights period.
D. The manufacturer shall clearly and conspicuously disclose to the consumer,
in the warranty or owner's manual, that written notification of the nonconformity
to the manufacturer is required before the consumer may be eligible for refund
or replacement of the vehicle under this chapter. The manufacturer shall include
with the warranty or owner's manual the name and address to which the consumer
shall send such written notification.
E. It shall be the responsibility of the consumer, or his representative, prior
to availing himself of the provisions of this section, to notify the manufacturer
of the need for the correction or repair of the nonconformity, unless the manufacturer
has been notified as defined in § 59.1-207.11. If the manufacturer or factory
representative has not been notified of the conditions set forth in subsection
B of this section and any of the conditions set forth in subsection B of this
section already exists, the manufacturer shall be given an additional opportunity,
not to exceed fifteen days, to correct or repair the nonconformity. If notification
shall be mailed to an authorized dealer, the authorized dealer shall upon receipt
forward such notification to the manufacturer.
F. Nothing in this chapter shall be construed to limit or impair the rights
and remedies of a consumer under any other law.
G. It is an affirmative defense to any claim under this chapter that:
1. An alleged nonconformity does not significantly impair the use, market value,
or safety of the motor vehicle; or
2. A nonconformity is the result of abuse, neglect or unauthorized modification
or alteration of a motor vehicle by a consumer.
(1984, c. 773; 1987, c. 607; 1988, c. 603; 1990, c. 772; 1998, c. 671.)
§ 59.1-207.14
Action to enforce provisions of chapter
Any consumer who suffers loss by reason of a violation of any provision of this
chapter may bring a civil action to enforce such provision. Any consumer who
is successful in such an action or any defendant in any frivolous action brought
by a consumer shall recover reasonable attorney's fees, expert witness fees
and court costs incurred by bringing such actions.
(1984, c. 773; 1988, c. 603.)
§ 59.1-207.15
Informal dispute settlement procedure
A. If a manufacturer provides an informal dispute settlement procedure, it shall
be the consumer's choice whether or not to use it prior to availing himself
of his rights under this chapter.
B. If a dispute settlement procedure is resorted to by the consumer and the
decision is for a refund or a comparable motor vehicle, the manufacturer shall
have forty days from its receipt of the consumer's acceptance of the decision
or from the date of a court order to comply with the terms of the decision.
C. In any action brought because of the manufacturer's failure to comply with
the decision, within the scope of the procedure's authority, rendered as a result
of a dispute resolution proceeding or a court order, the court may triple the
value of the award stipulated in the decision as provided for in this chapter,
plus award other equitable relief the court deems appropriate, including additional
attorney's fees.
(1988, c. 603; 1990, c. 772.)
§ 59.1-207.16
Action to be brought within certain time
Any action brought under this chapter shall be commenced within the lemon law
rights period following the date of original delivery of the motor vehicle to
the consumer; however, any consumer whose good faith attempts to settle the
dispute have not resulted in the satisfactory correction or repair of the nonconformity,
replacement of the motor vehicle or refund to the consumer of the amount described
in subdivision 2 of subsection A of § 59.1-207.13, shall have twelve months
from the date of the final action taken by the manufacturer in its dispute settlement
procedure or within the lemon law rights period, whichever is longer, to file
an action in the proper court, provided the consumer has rejected the manufacturer's
final action.
(1988, c. 603; 1990, c. 772; 1999, c. 387.)
§ 59.1-207.16:1
Disclosure of returned vehicles; penalty.
A. If a motor vehicle that is returned to the manufacturer or distributor either
under this chapter or by judgment, decree, or arbitration award in this or any
other state and is then transferred by a manufacturer or distributor to a dealer,
licensed under Chapter 15 (§ 46.2-1500 et seq.) of Title 46.2, in Virginia,
the manufacturer or distributor shall disclose this information to the Virginia
dealer.
B. If the returned vehicle is then made available for resale or for another
lease, the manufacturer shall, prior to sale or lease, disclose in writing in
a clear and conspicuous manner, on a separate piece of paper in ten-point capital
type, to the Virginia dealer that this motor vehicle was returned to the manufacturer,
distributor or factory branch, the nature of the defect which resulted in the
return, and the condition of the motor vehicle at the time of transfer to the
Virginia dealer. It shall be the responsibility of the dealer that receives
this disclosure to give notice of its contents to any prospective purchaser
or lessee prior to sale or lease, and to transfer the disclosure, or a copy
thereof, to the next purchaser or lessee. A dealer's responsibility under this
section shall cease upon the sale or lease of the affected motor vehicle to
the first purchaser or lessee not for resale or lease.
C. Any manufacturer or distributor who violates this section of the Motor Vehicle
Warranty Enforcement Act shall be guilty of a Class 3 misdemeanor.
(1994, c. 578; 1998, c. 671.)
A Virginia car owner trying to make a case that he has bought a lemon must have
made 3 repair attempts, had 30 calendar days out of service, or 1 serious safety
defect with a repair attempt in the 18 months since purchasing the vehicle.
That's the Virginia Lemon Law.
